Terms of Service

Last Updated: 14 November 2025

1. Acceptance of Terms

By accessing and using EstatePlanning.co.nz ("the Website"), you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Website or services.

2. Description of Services

EstatePlanning.co.nz provides information and consultation services related to estate planning in New Zealand, including:

  • Educational content about family trusts, wills, and estate planning
  • Online consultation request forms
  • Connection to qualified estate planning professionals
  • General information about estate planning strategies

Our services are provided through licensed and qualified professionals in compliance with New Zealand law.

3. No Legal Advice

IMPORTANT: The information provided on this Website is for general informational purposes only and does not constitute legal, financial, or tax advice. The content on this Website should not be relied upon as a substitute for professional advice specific to your situation.

You should always seek independent legal, financial, and tax advice from qualified professionals before making any estate planning decisions.

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, current, and complete information when using our consultation forms and services. You are responsible for maintaining the accuracy of your information.

4.2 Prohibited Uses

You agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any part of the Website
  • Transmit any viruses, malware, or harmful code
  • Interfere with or disrupt the Website's operation
  • Collect or harvest personal information from other users
  • Impersonate any person or entity
  • Use automated systems (bots, scrapers) without permission

5. Consultation Requests

5.1 No Guarantee of Service

Submitting a consultation request does not guarantee that we will provide services to you. We reserve the right to decline requests at our discretion, including but not limited to conflicts of interest or capacity limitations.

5.2 Response Time

We aim to respond to consultation requests within 24-48 hours during business days. Response times are not guaranteed and may vary depending on volume and circumstances.

5.3 Fees and Charges

Initial consultations may be provided free of charge. Any ongoing services will be subject to separate fee agreements. All fees will be clearly communicated before any paid services are provided.

6. Intellectual Property

6.1 Website Content

All content on this Website, including text, graphics, logos, images, and software, is the property of EstatePlanning.co.nz or its content suppliers and is protected by New Zealand and international copyright laws.

6.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not:

  • Reproduce, distribute, or publicly display any content without permission
  • Create derivative works from Website content
  • Use content for commercial purposes without authorization

7. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • The Website will be uninterrupted, timely, secure, or error-free
  • The information provided is accurate, complete, or current
  • Any errors in the Website will be corrected
  • The Website is free from viruses or harmful components

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY NEW ZEALAND LAW, ESTATEPLANNING.CO.NZ AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

  • Your access to or use of (or inability to access or use) the Website
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising from or related to the Website or services shall not exceed NZD $100 or the amount you paid us in the 12 months preceding the claim, whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless EstatePlanning.co.nz and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

  • Your access to or use of the Website
  • Your violation of these Terms of Service
  • Your violation of any rights of another party
  • Your provision of inaccurate or false information

10. Third-Party Links and Services

Our Website may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for any third-party content, privacy policies, or practices. You acknowledge and agree that we shall not be liable for any damage or loss caused by use of any third-party content, goods, or services.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by posting a notice on our Website or sending you an email. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

13. Termination

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including breach of these Terms. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or related to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of New Zealand.

15. Dispute Resolution

In the event of a dispute, we encourage you to contact us first to attempt to resolve the matter informally. If a dispute cannot be resolved informally, you agree to attempt mediation before pursuing litigation, in accordance with New Zealand dispute resolution practices.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid under New Zealand law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and EstatePlanning.co.nz regarding the use of the Website and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Page.

19. Consumer Guarantees Act 1993

If you are acquiring services from us for personal or household use, the Consumer Guarantees Act 1993 may apply to the services we provide. Nothing in these Terms is intended to, nor shall it, exclude, restrict, or modify any rights you may have under the Consumer Guarantees Act 1993 or any other applicable consumer protection legislation.